Date: March 9, 2023		Format: Webinar		Target Audience: Prevention Professionals, Rural Communities, Community Members
Time: 9:00 AM—11:00 AM ET		Cost: FREE

SERIES DESCRIPTION

The four part series 360 SAFETY: Keeping Staff Safe by Helping Clients Feel Secure - will empower your organization to create synergy with clients while ensuring physical and environmental safety for staff. Participants learn practical strategies for prioritizing their physical safety, enabling them to focus on the client’s situation. Our system further empowers staff to maintain their personal safety by emphasizing goal centric teamwork that provides emotional security to the client. As a result, clients often transform their energy of aggression into fuel for successful case plan completion. Whether taken as a series or an individual course, the goal is to help participants better partner with clients while ensuring their own personal safety.

SERIES LEARNING OBJECTIVES

1. Participants will understand the importance of teaming with those they serve by emphasizing goal centric teamwork to achieve case plan objectives while also enhancing their own personal safety.
2. Participants will understand the reality of violence in their work, the risk factors of workplace violence for caseworkers and the need to take measures for personal safety.
3. Participants will apply vigilance strategies during office and field interactions, on home visits and while navigating the neighborhoods in which our clients reside.
4. Participants will use verbal de-escalation tactics to diffuse potentially hostile and aggressive clients or strangers.

SESSION 3:

Therapeutic and relational security is an engaging approach that allows clients to see the practitioner as a helper rather than an enforcer. Making clients feel safe and respected helps prevent agitation and escalation.

Registration for this series is being managed by Delaware Health and Social Services-Division of Substance Abuse and Mental Health.

PRESENTERS